WEBSITE PREVIEW Prepared for Conanicut Care

SARAH MORTON, MA, BCPA

Help with healthcare
decisions.

I work with older adults and their families to understand care options, prepare for appointments, and make sense of Medicare.

If you’re managing your own care or helping a parent, you’ll work directly with me.

Talk with Sarah

With you through.

CASTLE HILL LIGHT · RHODE ISLAND

Based in Jamestown, Rhode Island.
Working with clients locally and nationwide.

How I can help

How I can help.

Healthcare

Appointments, specialists & second opinions

I help you prepare questions, research physicians, and gather the records needed for an appointment or second opinion.

See specific tasks
  • Researching specialists and comparing options
  • Gathering records from different providers and tracking referrals
  • Preparing questions before a new diagnosis or specialist visit
  • Planning practical support before and after surgery or treatment

Medicare

Understanding your Medicare options

I help you work through coverage questions when you are approaching Medicare or considering a change in plans.

See specific tasks
  • Preparing for the transition to Medicare
  • Understanding differences between coverage options
  • Organizing questions about coverage and access to care
  • Considering coverage alongside your healthcare needs

Aging & care

Help at home or a change in living arrangements

I help older adults and families consider home support, senior living, and changes in care needs.

See specific tasks
  • Thinking through safety and support for aging in place
  • Exploring home services and care coordination
  • Researching senior living and care alternatives
  • Preparing for a transition between care settings

Families & caregivers

Helping you care for a parent or loved one

If you are managing appointments, records, and family questions, I can help you organize that work and understand the choices ahead.

See specific tasks
  • Supporting adult children, spouses, and family caregivers
  • Bringing information from different providers together
  • Clarifying who is deciding, coordinating, and staying informed
  • Discussing care options with the person receiving care and their family

Talk with Sarah

An older woman looking through paperwork at a table.

I work directly
with you.

Conanicut Care is independent of insurers, healthcare providers, and care facilities. I help you understand the options and prepare questions for the people involved in your care.

Medical decisions remain with you and your healthcare professionals.

Meet Sarah.

Sarah MortonMA, BCPA

Independent Health Advocate
Founder, Conanicut Care

Jamestown, Rhode Island

I founded Conanicut Care to work directly with individuals and families facing illness, Medicare decisions, and changes in care needs.

I might be researching a physician for a second opinion, gathering records for an appointment, or helping your family compare care at home.

Before founding Conanicut Care, I was Associate Director of Premier Access at PinnacleCare from 2021 to 2025, working with families on complex healthcare situations. My earlier work was in philanthropy and senior relationship management.

Board Certified Patient AdvocateCertified by the Patient Advocate Certification Board

MA in Health AdvocacyAssumption UniversityWorcester, Massachusetts

Professional serviceMAHCA steering committeePACB curriculum advisory board

Connect with Sarah on LinkedIn

Before we begin.

  1. 01

    Tell me what you need help with.

    You can call or email me about your own care or a family member’s situation. Please leave medical records out of an initial message.

  2. 02

    Decide what work is needed.

    We’ll discuss the questions and tasks you want help with, and agree on a scope of work.

  3. 03

    Agree on the arrangements.

    Before services begin, we complete a service agreement and any permissions needed to work with your records or healthcare team.

Questions about
working with me.

When should I contact Sarah?

You can contact me before a specialist appointment, when you are trying to understand Medicare, or when care at home is becoming harder to manage. You can also ask for help when medical care is going well but you are having trouble keeping track of information or next steps.

Does Sarah work for a hospital or insurance company?

No. Conanicut Care is independent of insurers, healthcare providers, and care facilities. I work directly with clients and families.

Does Sarah provide medical care?

No. I provide non-clinical advocacy and care navigation. I can help you organize information, prepare questions, and coordinate next steps. I do not diagnose conditions, prescribe treatment, or replace your medical team. Conanicut Care is not an emergency service or a 24-hour monitoring service.

Can I contact Sarah about my parent’s care?

Yes. Adult children, spouses, and family caregivers can contact me to discuss the help they are looking for. The person receiving care remains central to decisions. Before discussing records or working with others, we will clarify the appropriate permissions. Paying for services does not, by itself, give someone access to another person’s information or authority to decide for them.

Do I need to live in Rhode Island?

I am based in Jamestown, Rhode Island, and work with clients locally and nationwide. We can discuss your location and what support is possible for your situation.

What happens before we start working together?

We first discuss the help you are looking for and whether it fits my work. Before services begin, we agree on the scope in a separate service agreement and arrange any necessary authorizations. A website inquiry does not start a client relationship.

Talk with Sarah.

Call or email me to discuss the help you’re looking for. You can contact me for yourself or on behalf of a parent or loved one.

Sarah Morton, MA, BCPAIndependent Health Advocate

Conanicut Care does not provide emergency care or 24-hour monitoring.

Not connected

Please call or email Sarah. Use test details only in this form.

Please do not include medical details, records, insurance numbers, or other sensitive information.

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