Privacy policy

01Who we are

Conanicut Care, LLC is an independent health advocacy and care navigation practice based in Jamestown, Rhode Island. Sarah Morton is the contact for questions about this policy.

02Information you choose to provide

If you contact us by telephone or email, we receive the contact details and information you choose to share. This may include your name, email address, telephone number, and a general description of the help you are looking for.

The website contact form is not currently connected. Please use telephone or email to make an inquiry.

03How information is used

Information received with an inquiry is used to respond to you, discuss whether our services fit your needs, arrange follow-up, and maintain records of those communications. If you become a client, the service agreement and any necessary authorizations govern the work we undertake.

04Health information and someone else’s records

Keep an initial inquiry general. Do not submit medical records, diagnoses, insurance numbers, identification documents, or other sensitive information through this website. Ask Sarah how to share documents before sending them.

If you are contacting us about a family member or another person, do not send their private records without appropriate permission. The website is not a patient portal, a medical-record system, or a way to authorize access to someone else’s information.

05Technical information

Services used to host a website or deliver email may process technical information such as an internet address, browser or device details, the time of a request, and delivery or error logs. These records can be used to deliver the service, troubleshoot problems, and protect it from misuse. The information processed depends on the providers and settings used.

06Cookies and advertising

The website itself does not use advertising cookies, analytics scripts, or local browser storage. Images are served as part of the website, and the site uses fonts already available on your device. Websites you visit through external links may use cookies or tracking under their own policies.

07Service providers and other disclosures

Information may be handled by service providers supporting website hosting, email delivery, or business administration. Information may also be disclosed with your permission or when required by applicable law or a valid legal process. A client’s records and any disclosures made for advocacy work are addressed separately through the engagement and appropriate authorizations.

08Retention and security

Retention depends on the purpose of the communication, whether an inquiry becomes a client engagement, and applicable recordkeeping obligations. You may contact us to ask about information associated with your inquiry.

No website or email system can guarantee absolute security. Avoid sending sensitive information in an initial message, and contact Sarah to arrange an appropriate way to exchange documents.

09Your questions and requests

You may contact Sarah to ask about your information, request a correction, or ask for deletion. Requests are considered in light of the information involved and any applicable legal or recordkeeping obligations. We may need to verify your identity or authority before discussing or changing another person’s information.

10External websites and adult users

Links to LinkedIn, professional organizations, and other outside websites are provided for convenience. Their privacy practices are governed by their own notices.

This website is intended for adults seeking information about advocacy services. Children should not submit personal information through it.

11Changes to this policy

Changes will be posted on this page with a revised date. Please review this policy when using the website or contacting us.